5 Star Lending does not disclose any non-public personal information about our customers or former customers to anyone except as permitted by law.
We do not sell or share any non-public personal information with marketers outside our company.
We do not sell or share any such information with other financial institutions through the use of joint marketing agreements
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INFORMATION WE COLLECT ABOUT YOU
During the course of processing your application, we accumulate certain non-public personal financial and non-financial information about your income, assets and credit history in order to allow us to make an informed decision about granting you credit. We collect such non-public information about you from the following sources: (i) information we receive from you on applications or other forms; (ii) information obtained when verifying the information you have provided; (iii) information about previous transactions with us; and (iv) information we receive from consumer reporting agencies.
HOW WE PROTECT YOUR INFORMATION
We maintain physical, electronic and procedural safeguards to protect your non-public personal information. Encryption technology is used when loan applications and other non-public personal information is transmitted over the Internet. We restrict access to non-public personal information to those employees/contractors who need to know that information to provide our services to you. Our employees/contractor are bound by a Confidentiality Agreement (as published on our website) requiring confidential treatment of all such information.
At 5 Star Lending, we use leading-edge technology to ensure that all customer information is safe. We protect our customers by using a combination of security measures that are among the best in the e-commerce industry.
All customer information is encrypted using Secured Socket Layer(SSL) technology supported with digital certificates provided by Godaddy, Calyxsoftware, and Symantec / DocuSign. This means that your loan application information is safe and secure as it travels over the Internet.
FUTURE CHANGES TO OUR POLICY
If at any time in the future we revise this Privacy and Security Policy to allow additional disclosure of non-public private information to non-affiliated companies, as permitted by law, we will provide notice of such change to you prior to implementation of the new policy.
If you have any questions regarding this Privacy and Security Policy, please call us at 408-802-3680 or email us at firstname.lastname@example.org